by KyoungHee.choi@propulo.com | Jan 21, 2021 | Uncategorized
LISTEN TO THE EPISODE ABOUT THE EPISODE Organizational Change is inevitable, and it is key to success in Customer Experinece. Today, our special guest Campbell Macpherson, shares his insights on the power to change, how to embrace change, strategies to drive...
by KyoungHee.choi@propulo.com | Jan 7, 2021 | Uncategorized
LISTEN TO THE EPISODE ABOUT THE EPISODE Today we are conversation with an experienced luxury hotelier to capture insights on how to differentiate in the service experience space. Exploring the tactics to create magic to differentiate at the high end of the service...
